Delete your Pickle Basket account and data

How to request deletion

1. Email picklebasketonline@gmail.com with the subject Delete my account.
2. Send the request from your registered email address, or mention the mobile number registered to your account so we can identify it.
3. We will verify that you own the account before deleting it. We will complete verification and deletion within 30 days of your request.

Please do not send passwords, OTPs or payment card details in your email.

Data we delete

We delete your account profile, including your name, mobile number, email address, saved addresses, wishlist and cart. Your reviews are deleted or anonymised so they no longer identify you.

Data we must retain

Order, payment and invoice records, including identifying information required in those records, are retained for up to 8 years as required by Indian tax and accounting law, then deleted. This retained information is not used to keep your account active.

We never store payment card data. Card payments are handled by Razorpay.

Delete some data without deleting your account

You can also email the same support address to request deletion of specific data while keeping your account. Tell us which data you want removed and provide your registered email or mobile number. We verify ownership and complete the request within 30 days, except for records we must legally retain as described above.